How KCA Provide support
KCA works with social care teams to embed relational and trauma-informed practice across children’s and adults’ services. We:
- Strengthen relational practice – helping practitioners understand the central role of relationships in supporting families and adults to navigate complex systems of care and intervention.
- Embed evidence-based approaches – applying relational and trauma-informed principles across early help, targeted and statutory support, edge-of-care, fostering, residential, and adult services.
- Support staff wellbeing and retention – by building resilience, reflective capacity, and a shared language that sustains staff in challenging roles.
- Enhance practice with families – offering practical tools, reflective methods, and guidance that improve communication, consistency, and trust.
Our programmes create a common approach across teams, enabling more effective support for children, adults, and families, while also protecting and retaining the workforce who deliver it.

Case studies & examples
Case Study: Emergency Duty Team – Westminster
Westminster City Council commissioned KCA to design a trauma-informed learning journey for Approved Mental Health Professionals (AMHPs) and No-Reply Officers working in the Emergency Duty Team (EDT) across Westminster, RBKC, and Hammersmith & Fulham. These practitioners operate under intense conditions – 24/7 crisis work in police stations, A&E, and community settings, often facing high caseloads, acute distress, and risk of aggression. The programme introduced Five to Thrive as a framework for co-regulation and resilience, alongside Mending Hurts for trauma recovery. Training combined neuroscience, attachment, and practical strategies with reflective check-ins to support staff wellbeing. Practitioners reported a stronger shared language for relational practice, greater awareness of secondary trauma, and new strategies for managing stress and sustaining resilience in high-pressure environments..


Example Learning journey: Children’s Social Care
We know that every organisation starts in a different place. For some, a single, focused training session makes the biggest difference. For others, the most impact comes from a longer learning journey that embeds new approaches into everyday practice. KCA provides both, always tailored to your context.
Children’s social care:
Strand A – Universal Services
Audience: Health Visitors, Midwives, Family Centre workers, Early Years professionals.
- Introductory Webinar: Understanding toxic stress and the role of Five to Thrive in early recovery and resilience.
- E-learning Module: Brain development and positive parenting.
- Half-day Training: Five to Thrive: Attachment, Trauma & Resilience – embedding neuroscience into everyday practice with families.
- Reflective Web-tutorial: Applying Five to Thrive in practice, developing action plans for next steps.
Strand B – Targeted Services
Audience: Family Safeguarding teams, specialist services, family centre practitioners, specialist midwives, targeted health visitors.
Reflective Web-tutorial: Consolidating practice learning, with action planning for embedding within targeted services.
Introductory Webinar: Trauma-informed practice and recovery from toxic stress.
E-learning Module: Community resilience and secondary trauma.
Half-day Training: Five to Thrive: Attachment, Trauma & Resilience – applied to vulnerable families.
Half-day Training: Five to Thrive in Practice – focusing on reflective parenting, practitioner resilience, and managing secondary trauma.
I honestly can't think of any way to improve the course. It is one of the best course I have been on.
Bolton
27 February 2026
Knowledge Change Action Ltd Unit A2
The Priory Dursley Gloucestershire
UK GL11 4HR
+44 1453 488400
contact@kca.training
Knowledge Change Action Ltd is registered in England & Wales
Company No.07532558
VAT Registration No.107243544

Let’s work together
Initial Conversation
We listen, understand your aims, and explore what you need.
Learning Journey Proposal
We design a package of support tailored to your priorities, with a clear cost outline.
Implementation Meeting
Once agreed, we introduce your dedicated programme manager.
Rollout
We begin delivery and provide ongoing support.
Review
We hold check-ins and a final review to reflect on impact and next steps.

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